Cookie Policy for Shiv Yatra
Last Updated: September 9, 2025
This Cookie Policy explains how Shiv Yatra uses cookies and similar technologies on our websites and apps. It describes what these technologies are, why we use them, and your choices to control them. This Policy should be read together with our Privacy Policy and Terms of Use.
What Are Cookies and Similar Technologies
Cookies are small text files placed on your device to store information. We also use SDKs, pixels, local storage, and device identifiers for similar purposes.
- Session cookies expire when you close your browser; persistent cookies remain until they expire or are deleted.
- First-party cookies are set by Shiv Yatra; third-party cookies are set by partners who provide services on our behalf.
Why We Use Cookies
We use cookies to provide, protect, and improve Shiv Yatra.
- Essential:authentication, security, fraud prevention, load balancing, and core features.
- Preferences:remember settings such as language, audio quality, and playback options.
- Analytics:understand usage, fix bugs, and improve performance.
- Personalization:tailor recommendations, playlists, and content discovery.
- Marketing:measure campaign effectiveness and prevent unwanted repetition of promotions.
Types of Cookies We Use
Categories used across our sites and apps.
- Strictly Necessary:required for login, session continuity, and content delivery.
- Functional:remember choices and enhance features.
- Performance and Analytics:aggregate usage, diagnose issues, and improve UX.
- Personalization:adapt content to your interests and activity.
- Advertising and Measurement:reach interested audiences and measure results where applicable.
Examples of Data Collected via Cookies
Data points may include non-sensitive technical and usage information.
- Device type, OS, browser or app version, and basic device settings.
- IP-derived approximate location for language and regional content.
- Pages visited, buttons clicked, time spent, errors, and playback events.
- Anonymous identifiers for sessions and attribution.
Third-Party Cookies and SDKs
Some partners set cookies or use SDKs to help us operate and improve the service.
- Hosting, analytics, performance monitoring, customer support, A/B testing, and payment providers may place or read cookies.
- Third-party cookies are subject to the third party’s policies; we contractually require appropriate safeguards.
- We periodically update our vendor list; you can contact us to request current categories of vendors.
Your Choices and Controls
You have options to manage cookies and similar technologies.
- Cookie Banner and Settings:on first visit and anytime via Cookie Settings, you can accept, reject, or customize non-essential cookies.
- Browser and Device Controls:you can block or delete cookies through your browser or device settings.
- Analytics and Marketing:you may opt out of non-essential analytics or marketing cookies via Cookie Settings where available.
- Note:blocking some cookies can impact features such as login persistence, playback continuity, and personalization.
Global Privacy Control and Do Not Track
We respect certain browser signals where feasible.
- Where supported and required by law, we take reasonable steps to honor recognized opt-out signals such as Global Privacy Control.
- Industry adoption of Do Not Track is inconsistent; we apply it where our systems and obligations allow.
Region-Specific Disclosures
Your rights and consent standards can vary by region.
- EEA/UK:we seek consent for non-essential cookies; you may withdraw consent anytime via Cookie Settings.
- India:we align with applicable Indian data protection requirements and obtain consent for non-essential cookies where required.
- Other Regions:local laws may grant additional choices; contact us for region-specific details.
Retention and Expiry
Cookies have different lifespans based on purpose.
- Session cookies expire when you close the browser or app.
- Persistent cookies typically last from a few hours to up to 24 months unless you delete them earlier.
- We periodically review cookies and adjust durations consistent with their purpose.
Children’s Use
We do not knowingly use cookies to profile children where prohibited by law.
- If you believe a child’s data has been collected improperly, contact us so we can take appropriate steps.
Updates to This Cookie Policy
We may revise this Policy as our services and legal requirements evolve.
- We will update the last updated date when changes occur.
- Where required by law, we will provide additional notice and seek renewed consent for material changes.
How to Contact Us
Reach out with questions or requests about cookies and your choices.
- You can contact us using the details below or by using in-app support where available.